Privacy Policy
Last updated: 1 July 2026
Collar & Cuffs Co ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law.
Who We Are
Collar & Cuffs Co is a UK creative practice specialising in Sensory Heritage, sensory storytelling, inclusive interpretation and creative learning.
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Email: julia@collarandcuffs.org
What Information We Collect
Depending on how you interact with our website, we may collect:
Your name
Your email address
Your organisation (if you provide it)
Information you include in contact forms or emails
Technical information such as your browser type, device, IP address and pages visited through website analytics
We do not knowingly collect personal information from children through this website.
How We Use Your Information
We use your information to:
Respond to enquiries
Provide information about our services
Deliver commissioned work and training
Improve our website and understand how visitors use it
Meet our legal and administrative responsibilities
We only collect information that is relevant to these purposes.
Lawful Basis for Processing
Under UK data protection law, we process personal information because:
You have asked us to respond to an enquiry.
Processing is necessary for a contract or potential contract with you.
We have a legitimate interest in improving our services and website.
We are required to comply with legal obligations where applicable.
Analytics and Cookies
Our website uses cookies and similar technologies to help the site function and to understand how visitors use it.
Where analytics cookies are used, they help us understand which pages are most useful so we can improve the website.
You can control or disable cookies through your browser settings.
Sharing Your Information
We do not sell your personal information.
We may share information only where necessary with trusted service providers who help us operate our website or business, such as website hosting, analytics or email services. These providers are required to protect your information appropriately.
We may also disclose information where required by law.
How Long We Keep Information
We keep personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal or accounting requirements.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information where appropriate.
Object to certain types of processing.
Request restriction of processing in some circumstances.
Request transfer of your information where applicable.
To exercise any of these rights, please contact us using the details above.
If you are unhappy with how we handle your personal information, you have the right to complain to the Information Commissioner's Office (ICO).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. The latest version will always be published on this page.
Contact
If you have any questions about this Privacy Policy, please contact:
Collar & Cuffs Co: julia@collarandcuffs.org